Visitors To US May Need New Passports

Millions of Britons could be forced to buy new passports to travel to the U.S. from next year due to proposed new security measures in the wake of the Paris terrorist attacks.

The White House is working with the U.S. Congress on plans to require visitors travelling from countries included in its visa waiver programme, including those from the U.K., to use passports with embedded security chips.

If the proposal goes ahead, British passport holders with older passports without chips would have to renew their passports, at a cost of at least £72.50 each, if they want to travel to the States.

According to the Telegraph, an estimated five million of Britain’s 50 million passport holders have older documents without a biometric microchip. Most of these have about a year left to run, said the newspaper.

The Department for Homeland Security and the State Department in the U.S. are to review the visa waiver programme and report back to the president within 60 days.

Their proposals include accelerating the requirement for 100 per cent of visa waiver programme travellers to have e-passports.

The U.S. is aiming to strengthen the visa waiver programme and make sure it can gather information on foreign visitors who might have visited countries offering a safe haven to terrorists.

A White House spokesman said the administration would ‘enhance and accelerate’ changes to the visa waiver programme due to the ‘ongoing threat posed by foreign terrorist fighters’.

It has already announced plans to expand its pre-clearance programme to more foreign airports, including possibly Heathrow, Gatwick and Manchester.

While that will mean travellers from the UK will be able to avoid long immigration queues on arrival in the U.S., it will also allow U.S. officials to screen them before they can board flights to the States.

Source: TravelMole

NTOA Releases Timeshare Owner Study

The highly anticipated first Timeshare Owners Study commissioned by National Timeshare Owners Association (NTOA) has now been released.

Produced by INTUITION Brand Marketing, a division of Perspective Group, this first-of-its-kind study collected and analysed more than 500,000 online conversations. The aim was to provide a deep overview of consumer perception and opinion from social interactions rather than traditional survey questions.

For nearly 20 years, the National Timeshare Owners Association has worked to foster a better understanding of the benefits and usage of timeshare ownership through information and educational programmes.

Today, it works to give a united voice to the nearly eight million timeshare owners in the United States and Canada.

“Improving education and creating a better understanding between consumers and resort developers is one of our primary objectives, and utilising the technology and skill set of the team at INTUITION to create such a unique and valuable study is an integral part of that objective,” said Gregory Crist, CEO, NTOA.

The study aims to assist timeshare industry operators to better understand their existing and prospective audience, public perception, travel trends, areas of success and areas for improvement, plus much more.

““It’s incredibly insightful to see the answers without knowing first what the questions were. In today’s marketplace, social media has such a huge affect on consumer’s decisions to buy products and choose accommodations it is crucial to understand what is being said about your brand, industry and product type online.” says Paul Mattimoe, president & CEO, Perspective Group.”

Work is already underway for the next annual edition of the study, with plans to double its volume of mentions analysed and include even more sections of categorised data.

The 2015 study is available to timeshare industry professionals upon request at

For more information, visit or find us on twitter @NTOAssoc.

DMC Acts On Hollywood Marketing

As a result of complaints made by Kwikchex, which runs the Timeshare Task Force, an investigation by the DMC (Direct Marketing Commission) into Hollywood Marketing, which runs and has resulted in a recommendation that Hollywood Marketing’s membership of the DMA (Direct Marketing Association) is terminated.

DMC reported that provides an initial valuation of a timeshare and invites consumers to a meeting at one of its advice centres. During the meeting, consumers are introduced to Monster Credits as part of the trade-in deal. These credits are presented as a discount on travel and accommodation.

Consumer vulnerability was seen by the DMC to be a key issue in its deliberations and the Commission noted that some of those looking to sell their timeshare were desperate to sell and some apparently needed loan financing to buy the credits.

Furthermore, the DMC noted that “already elderly and fearful consumers were being offered something of uncertain value and that required very considerable further spending… to utilise the alleged benefits offered”.

DMC had major concerns about switch selling timeshare owners looking to sell into buying travel credits, particularly when there was no certainty that their ownership of the timeshare ceased.

DMC concluded that sales techniques were high-pressure and that people attending the meetings had no prior notice of Monster credit purchases.

DMC questioned the value of the credits offered and was worried about the absence of any form of insurance or investment protection for consumers given the long-term nature of the product and the amount paid.
DMC’s investigation also took into account a report by Trading Standards.

The DMC upheld four rules in the DMA code: that members must not exploit the lack of knowledge or inexperience of consumers and take care when dealing with vulnerable consumers; members must not engage in high-pressure selling; members must accept they are normally responsible for actions taken on their behalf by their staff, agents and others; members must act decently, fairly and reasonably at all times.

The recommendation is subject to appeal.

Norwegian Adds Edinburgh Tenerife Route

Scottish timeshare owners at Tenerife-based resorts will be delighted to hear that Edinburgh airport is gaining a new low-cost airline with the start of flights by Norwegian.

The airline will run two flights a week from October 29 with fares starting at £59.90 one way. Around 40,000 seats will be available over the next year.

Tenerife is the fifth destination served by Norwegian from Edinburgh join Copenhagen, Malaga, Oslo and Stockholm.

The airline’s commercial director, Thomas Ramdahl, said: “Tenerife remains one of the most popular holiday getaways for Scottish travellers and compliments the range of city breaks we currently offer.”

Airport managing director, Gordon Dewar, described the expansion as a “massive vote of confidence”.

Families Feel Benefit Of APD Change

A third of families believe flying is more affordable following the abolition of child Air Passenger Duty, but most have not noticed a difference.

As the October half term approaches, ABTA has released the findings of a study which found 34% of people with children under five and 31 per cent of people with children over five said they feel it’s made holidays more affordable.

But 10 per cent of people with children under five said they disagreed that holidays were now more affordable, and 56 per cent were neutral.

For families with children over five, 9 per cent said they disagreed and 51 per cent were neutral.

A A spokeswoman for ABTA said some families may not yet have seen the impact of the changes, which came into force in May this year.

APD was cut on economy flights for children under 12 on May 1 and in March 2016 this will be extended to children under 16.

In April, APD reform saw the abolition of the more expensive long haul APD Bands C and D, which made it cheaper to fly to destinations such as the Caribbean, India and China.

“The vast majority of respondents will have also taken short haul trips where the difference will be less marked,” added the spokeswoman. “Not all families will take an overseas holiday too.”

The research was conducted among 2003 consumers by Arkenford, which specialises in tourism and leisure market research.

Gap Widens Between Holiday “Haves” And “Have-Nots”

Research from ABTA reveals that the volume of holidays booked by Brits has increased, but this is being driven by just three quarters of the population.

ABTA’s Holiday Habits Report 2015 shows that the average number of holidays taken per person increased slightly from 3.0 holidays last year to 3.2 holidays this year. However, the total number of people taking a holiday fell slightly from 80 per cent last year to 77 per cent in 2015.

This decline in the number of individuals who said they took a holiday is a continuation of a wider trend seen over the last five years. In 2011 90 per cent of the U.K. population said they took a holiday, 13 per cent more than this year.

Continued pressure on household finances appears to be the key reason behind the decrease in holidaymakers with the biggest cuts in holidays coming from those with the tightest budgets.

In 2011, 95 per cent of those classified as social grade A1, and 81 per cent of those classified as social grade E, said they took a holiday. In 2015, 95 per cent of those in social grade A still took a holiday but just 49 per cent of those in social grade E took a holiday.

Affluent holidaymakers also appear to be taking more holidays per person, suggesting that they are one of the driving forces behind market growth. Those classified as social grade A took an average of 8.0 holidays per person last year, up from 7.4 holidays per person in 2011.

Those people classified as social grade E took an average of 1.7 holidays per person in 2015, approximately half the 3.0 holidays they took in 2011.

The overseas market appears to have benefitted most from the increase in the number of holidays taken per person. In 2014 holidaymakers took an average of 1.2 overseas holidays; in 2015 this had changed to 1.5 overseas holidays, with a particular increase in the number of overseas holidays of 7+ nights.

The increase in foreign breaks may be partly attributed to the strong pound against a range of foreign currencies, in particular the Euro, against which it reached an eight year high in July 2015. It may also be an indication that household finances and consumer confidence are recovering after the recession.

The number of domestic holidays taken per person has fallen slightly in the past year, which may be partly attributed to a market correction after the credit crunch. In 2009 the number of domestic holidays taken reached record highs according to VisitEngland.

While numbers have dipped slightly since 2009 they are still much higher than they were before the financial crisis hit in 2007/8, suggesting that the staycation is still a popular option.

Mark Tanzer, ABTA chief executive said: “The travel industry has seen a steady return to growth in recent years following the credit crunch and worldwide economic crisis. It is very encouraging to see optimism and growth with many people choosing to take more holidays, particularly longer overseas breaks. However, some people are clearly still feeling the pinch and are either cutting back on the number of holidays, or not taking a holiday at all. This suggests the “long-tail” of the recession is still having an impact on people’s ability to afford at least one holiday a year.”

ABTA Reveals One In Five Travel Uninsured


ABTA is warning travellers about the dangers of travelling overseas uninsured as new ABTA research has found that one in five holidaymakers (20 per cent) are still travelling overseas uninsured.

Holidaymakers travelling uninsured run the risk of substantial medical bills which can run into thousands of pounds, particularly if an air ambulance is required to fly them home.

The numbers travelling overseas uninsured are similar to last year’s figures, when 22 per cent travelled overseas uninsured, however there has been a big rise in young holidaymakers travelling uninsured.

A third (33 per cent) of 16-24 year olds are travelling uninsured, up from 22 per cent in 2014. A third (32 per cent) of 25-34 year olds are also travelling uninsured, making these two age groups the most at risk should something go wrong.

Confusion amongst young holidaymakers over what a European Health Insurance Card (EHIC) offers may be partly responsible for them not taking out insurance.

Over one in five (22 per cent) of 16-24 year olds believes that they don’t need travel insurance because they have an EHIC.

While EHICs, which need to be renewed every five years, will give access to emergency state medical care throughout most of Europe, ABTA would caution that an EHIC card is not a substitute for travel insurance. EHICs will not cover the cost of repatriation to the UK in an air ambulance, private medical care or additional expenses, such as accommodation for family staying in resort.

Financial constraints may also be responsible for the increase in numbers travelling uninsured, with 30 per cent of all respondents with children saying that cost is the principal reason they don’t take out travel insurance.

There does appear to be growing awareness, however, that the Government will not foot the bill in a medical emergency. Only 11 per cent now think that the Government will settle their medical bills, down from 14 per cent in 2014.

This message is also getting through to the younger generation with 16 per cent of 16-24 year olds believing this, down from 19 per cent in 2014, and a further 19 per cent of 25-34 year olds, down from 23 per cent in 2014.

Mark Tanzer, ABTA Chief Executive, said: “It is a real concern that we see so many travellers telling us that they have recently gone overseas without travel insurance. Every year we come across tragic incidents of people having accidents or falling ill overseas without travel insurance and then having to pay bills which can quickly run into thousands of pounds. Often they are younger travellers and their families are left with the burden of having to pick up the bill. Whatever your financial circumstances may be, avoiding taking out travel insurance is a very false economy.”

Air Traffic Controllers Action To Cause Delays

easyJet is warning of ‘moderate’ delays to its Spanish flights this Saturday due to further strike action by Spanish Air Traffic Controllers.

It said flights to and from Spain, and those flying in Spanish airspace, might be affected by the 12-hour strike planned for October 3.

It follows strike action last Saturday which caused some flight disruption, especially in and out of Barcelona airport.

The strike is the latest action over the treatment of 61 Barcelona-based controllers accused of bringing airspace to a halt over the city during a protest in 2010.

“We plan to operate our normal schedule and expect moderate delays to our flights during this period,” said easyJet.

Passengers are advised to check the status of their flight before going to the airport.

Meanwhile, unions for Air France staff have called for a strike to take place on Monday, October 5.

In its advice to corporate clients, travel management company Carlson Wagonlit said: “It is currently unclear how much of an impact this industrial action will have on Air France operations, but travellers should be prepared for flight delays and cancellations. Travellers are advised to confirm the status of their flights prior to departure for the airport.”

And on October 8, Italian airport workers plan a walk-out between 13:00 and 17:00.
“Unless averted, the work stoppages could cause some delays and cancellations,” said CWT.

“Travellers are advised to verify the status of their flight before leaving for the airport and to arrive there early due to longer waiting times.

Source: TravelMole

Voyager Travel Case Re-Opened

The higher Court of Justice in Las Palmas de Gran Canaria has come to a decision on the appeal filed by Mindtimeshare against the order made by the Judge in San Bartolomé Court to close the Voyager Travel/Lifestyle Holiday (‘Kaiser’) case.

The appeal, filed by Mindtimeshare in July 2014, has been accepted, the Judge’s court order revoked and the case will now be re-opened.

The original case commenced with the arrests of 74 people in 2013 at the offices and sales decks of Voyager Travel, Lifestyle Holidays and other associated companies.

It is alleged that the companies made around €5million by defrauding approximately 2,000 holidaymakers, who made payments of between €5,000 to €30,000 for the guarantee of discounts of up to 70 per cent at holiday accommodation.

One of the key individuals behind the companies, Eugen Kaiser, was amongst those arrested. A German national, Kaiser has been based in the Canaries since the 80s.

The Higher Court has said that it is clear that the investigations were not exhausted and the Court in San Bartolomé de Tirajana should undertake the judicial proceedings proposed by Mindtimeshare.

CAA Welcomes Powers To Tackle Pilot Fatigue

The UK Civil Aviation Authority (CAA) has welcomed a decision by the European Parliament to support harmonised flight time limits for pilots across Europe and give regulators far greater oversight of fatigue.

Following the vote, the CAA said it was vital that the aviation industry finds common purpose on tackling fatigue to ensure the highest possible levels of safety for the travelling public. The CAA is calling on the aviation industry to work together to ensure that reporting is improved, fatigue management is strengthened and the new European rules, when implemented, are utilised to their full to enhance aviation safety.

Fatigue is a serious issue for everyone involved in aviation, and the CAA already has significant work underway to help address concerns that it may impact on flight safety. The European Union proposals mean that the CAA will have greater fatigue oversight powers, and airlines will be forced to take greater responsibility for fatigue instead of focussing solely on duty hours.

Under the harmonisation proposals, developed by the European Aviation Safety Agency, national aviation safety regulators, such as the CAA, will have a much enhanced monitoring role of pilot fatigue – including having access to airline flight data. This will allow regulators to analyse roster and shift patterns to identify problems on specific sectors or routes.

Recent publicity from the pilot union, BALPA, has highlighted significant numbers of apparent fatigue-related incidents, which contrasts with very low reporting to the CAA. Greater oversight powers will help to mitigate this, but if the new system is to work, it is also vital for pilots to report fatigue-related incidents.

Andrew Haines, Chief Executive of the CAA, said: “Pilot fatigue is a real risk in the aviation industry and we take the management of fatigue very seriously. Fatigue has multiple causes, and must be managed in a practical, hands-on way, not simply by asking airlines and pilots to comply with a set of timetables. Responsibility for managing fatigue is three-fold: effective regulation, proactive management by airlines and professional behaviour and reporting by pilots. All parties must work together on this to ensure passenger safety remains paramount.”

The EU proposals were drawn up using expert scientific and medical advice and were subject to an extensive public consultation.

Many of the proposed changes are comparable to existing UK rules. As well as strengthening CAA oversight and industry’s fatigue management in the UK, they will also tighten flying hours in some other European countries, improving safety for UK citizens flying with foreign airlines.

The CAA said it will also be investigating measurements of fatigue through a research project that will further the understanding of its causes.

ASA Adjudicates Holiday Advert

As part of the Timeshare Task Force initiative, Kwikchex recently challenged whether an advertisement on the Direct Resorts International website was misleading with the Advertising Standards Authority (the ASA).

It believed that the advertisement omitted a significant condition that the prices of the holidays referred to were dependent on consumers attending a timeshare sales presentation during the holiday. Failure to attend would mean incurring the full cost of the holiday accommodation.

Kwikchex also challenged whether the statement that referred to holidays “at RCI… Affiliated Resorts” was misleading because it understood that the advertiser had no connection with RCI.

Easy Consulting SL which trades as Direct Resorts International, did not respond to the ASA’s enquiries. The ASA was concerned at this lack of response and, because it had not seen evidence to show if the advertised holiday prices were generally available or if they were only available to customers who attended a sales presentation, concluded that the quoted price had not been substantiated and the advertisement was misleading.

The complaint regarding the reference to RCI was also upheld by the ASA as it had seen no evidence that there was a connection with RCI.

The advertisement must not appear again in its current form.

BIS Set To Close Down Club Class Companies

The RDO has reported that a petition was made on 30th September 2011 by the Secretary of State for Business Innovation and Skills (BIS) to close down seven Club Class companies.

These companies are linked to ITRA, an organisation whose activities are well-known both to RDO’s enforcement department and to consumer bodies such as TATOC, the UK based association for timeshare owners.

Club Class companies under threat:

  • UK based Club Class Concierge Ltd
  • UK based Bridge View Consultants Ltd
  • Seychelles based Club Class concierge plc
  • Seychelles based Club Class International plc
  • Seychelles based Club Class Holdings Ltd
  • Seychelles based Club Class Corporation plc
  • Seychelles based Club Class plc

The proceedings are currently pending and an update on the outcome of the cases will be available next year.

Details of the petitions can be found in this London Gazette,

Perspective Forums Success

Perspective Forums, the online engagement tool designed exclusively for the shared ownership industry, reports over 25,000 member interactions since its debut earlier this year. When Perspective Magazine launched their social media platform ( for the timeshare and fractional industry it was originally as an experiment to see if the popularity and main features of Facebook, Twitter and LinkedIn could be combined and utilized specifically for industry professionals. Seven months later and more than 25,000 friend requests later, the site has grown beyond the original expectations of Perspective Magazine President and CEO Paul Mattimoe.

We had been, and still are heavily investing in social media marketing, but noticed that there was so much noise out there that it wasnt always easy to find what was relevant, said Mr. Mattimoe. With the creation of Perspective Forums, we set up a timeshare and fractional community where members could seek each other out online to ask questions, find answers and share knowledge in an environment that was solely related to their industry. Thousands of members and online exchanges later, we are very pleased to see that the project has been successful and is serving the industry well, said Mr. Mattimoe.

In August, the original forum was integrated into the Perspective Magazine website to bring everything under one online roof and allow for seamless interaction between the forum and the latest industry news and information available at Readers can now visit the magazine website, read the latest news and discuss it with others in the industry with just a click on the forum tab.

Mr. Mattimoe adds that this is part of our larger social media strategy to engage people in ways that can build the integrity and transparency of the timeshare and fractional industry. Through the collective channels of our forum, Facebook, Twitter and LinkedIn accounts, we are proactively spreading news and information that will help professionals make informed decisions regarding their businesses.

Avoid the Pitfalls when Selling Online

The amazing selling machine review 2017, which I found online almost by accident, changed my life. What I mean by that is it changed the way I approach selling products through If you’ve ever tried to create a store on that website, you know by now that it isn’t simply a matter of signing up and just putting stuff out there for people to see. There are an enormous number of pitfalls you will quickly run into if you’re not aware of what you are doing. I made several huge mistakes before I got it right with the help of this site.

There is something very annoying about trying to make money on the internet. Continue reading “Avoid the Pitfalls when Selling Online”

Worldwide Timeshare Hypermarket

Worldwide Timeshare Hypermarket

Established in 1996 and based in the UK, Worldwide Timeshare Hypermarket is Europe’s largest timeshare resale company. Offering a comprehensive service to both buyers and sellers the company have thousands of weeks, points and clubs registered on their books along with many potential buyers waiting for specific units or week numbers to become available.

Operating in line with the Timeshare Act of 1992 and all UK and European regulations regarding timeshare they are also members of the Resort Developers Organisation (RDO), the industry’s governing body. Worldwide Timeshare Hypermarket are the only TATOC accredited resale company and continue to work with the industry  to better protect and safeguard consumers interests.

Buying through Worldwide Timeshare Hypermarket comes with full protection as all monies are deposited in an escrow account administered by Resort Fiduciary Services. As such, no funds are released until the title has been transferred into the purchaser’s name ensuring both parties of the agreement are fully protected.

Visit: for more information.

Worldwide Timeshare Hypermarket:

Open Monday – Friday 10.00am – 7.00pm

  • Buyers Call – 01202 544 870
  • Sellers Call – 01202 544 871
  • Outside the UK – 0044 871 781 6781



Access thousands of resorts worldwide when you exchange your timeshare week with RCI, the world’s leading exchange company. Book in confidence knowing that we have been organising timeshare exchanges for over 38 years.

In 1974, RCI pioneered the concept of exchange holidays. Since then, millions of timeshare owners have discovered that an RCI subscribing membership really enhances the quality of holiday ownership.

Today, RCI has 3.7 million members worldwide, who enjoy dream holidays at RCI’s 4000 Affiliated Resorts. These timeshare owners and Affiliated Resorts are a unique community of travel enthusiasts with the common bond of a lifetime commitment to quality holidays through timeshare. RCI Members benefit from the knowledge, experience and resources of RCI’s Guides, who provide assistance in the planning of exchange holidays.

RCI is the world’s expert in exchange holidays. An exchange holiday allows RCI Members to discover new places and enjoy the freedom of travelling all over the world. RCI is considered within the timeshare industry as the global leader in exchange holidays.


Deposit your week with RCI and you can exchange it for a holiday in another destination or at a different time of year. RCI’s exchange programme offers real flexibility, choice and value.

Transparency – see the value of your deposited week
Every holiday week deposited with RCI is assigned a Deposit Trading Power. Spend your Deposit Trading Power to suit your holiday needs.

Flexibility – increase your holiday choices
You can combine deposits to increase your holiday choices or trade down and book multiple holidays with just one deposit. If booking a holiday with a lower trading power than your deposit, you will receive Deposit Credits towards your next holiday.

Choice – unlock the potential of your timeshare
RCI has the largest network of exchange resorts. Choose from self-catering apartments in Spain to luxurious villas in the Caribbean, or cosy cabins in Finland to canal boats in the UK.

There is something for everyone.


For more information, or to join, call 0845 60 86 345 or log onto

Dial An Exchange

Dial An Exchange (DAE) is a global timeshare exchange company founded in Australia in 1997. Today, the company is approaching 400,000 members worldwide serviced from ten offices across the globe.

As the world’s largest privately owned exchange provider, DAE has the enviable ability to listen, and react quickly to the needs of customers.

DAE offers true worldwide vacation availability, plus discounted rental and bonus weeks in prime locations. With no complicated rules or trading powers – just simple ‘week-for-week’ exchange – simplicity and transparency are at the heart of the company’s success.

DAE offers a free membership option; 24/7 availability and booking online; and no upfront fees, with their low exchange fees payable only upon booking confirmation.

In both 2011 and 2012, DAE was voted by its industry peers as providing the industry’s best customer service in the prestigious Perspective Magazine Awards, leaving little doubt that DAE excels where it most counts – in caring for their members.