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In her regular column for Sharetime, Lisa Ann Schreier, asks what resorts are doing to change customer expectations? "Walk…
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TATOC Consumer Helpline manager Mark Caldicott shares his views on cold calling. "The TAT…
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TATOC has released the consumer helpline statistics for August 2011. Find out who has been calling the helpline, what they have been asking and how quickly they were answered. The helpline is a free service provided by TATOC for consumers. If you have any queries or require advice and information, you can contact the helpline on 0845 230 2430.
RCI has announced that it has signed 34 new affiliations in the first six months of 2011, resulting in the addition of 56 new properties to RCI’s network of affiliated resorts including Palmyra Resort & Spa in Jamaica, Fiesta Americana Villas Acapulco in Mexico, Inn at St. Ives in Michigan and Huangshan Grandview Resorts Hotels in China.
TATOC has released the cold callers list for the month of August. This list is compiled by the TATOC helpline from inbound calls. The list includes companies that have been reported to the helpline in August. There is also a list of companies who have undertaken cold calling in 2010 and 2011.
The world’s longest passenger airliner, the Boeing 747-8 Intercontinental, will go into service with launch customer Lufthansa early next year. 




