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TATOC Conference 2017 Booking Forms

TATOC Conference 2017 Booking Forms

Oct 04, 2016 / Industry News

We are expecting another record breaking year in 2017 with representatives from TATOC member resorts, individual...

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Exclusive: Spotlight on weholi - How to make your unused vacation time really work for you

Exclusive: Spotlight on weholi - How to make your unused…

Jan 19, 2016 / Sharetime features

In this Sharetime web exclusive, we speak with Vivienne Sharman Lewis, business development manager for TATOC affiliate weholi about the company, the services it provides...

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Merlin Software for HOA Resorts

Merlin Software for HOA Resorts

Oct 05, 2012 / Special offers for resorts and timeshare owners

Merlin Software is a leading provider of timeshare resort software. Over the past fifteen years they have developed solutions for some of the world’s major hospitality brands. Now Merlin is bringing its simple, easy-to-use software to mature, HOA-run resorts - and it’s license-fee free for qualifying resorts*

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Seven connected companies, which mis-sold membership of a concierge holiday scheme to the public while ostensibly conducting meetings to propose action against timeshare deals, have been wound up in the public interest by the High Court in London.

The order to wind up the companies, five of which were registered in Seychelles and two in the UK, followed an investigation by the Company Investigations team of the Insolvency Service in London.

The Secretary of State for Business, Innovation and Skills petitioned to wind up all the companies, collectively known as Club Class, as they were all intimately involved in the marketing of the scheme in the UK.

One of the English companies, Bridge View Consultants Ltd sold the Club Class product to the public in the UK at meetings which were ostensibly arranged to address people who had been mis-sold timeshares.

At these meetings, timeshare owners were encouraged to sign up to a group action against the timeshare industry to be conducted by an organisation called International Timeshare Refund Action (ITRA).

 

The court heard that instead, the ITRA presentation became a Club Class presentation in which consumers were informed there was a “one-off” opportunity for them to irrevocably relinquish their timeshares in part-payment for the substantial cost of the Club Class membership, which ranged from around £7,000 to £15,000. Consumers were unaware in advance that this was the true purpose of the meeting.

During the meetings, some lasting up to six hours, consumers were put under immense pressure to exchange their timeshares, which they were told were essentially worthless, but could be set off against the cost of their holiday club membership.

Consumers were also told that their timeshare liabilities would continue in perpetuity and pass to their heirs. The principal inducement was that the Club Class group would arrange for the release of the consumer from these onerous liabilities by effecting transfer or other means. Cash-backs were also offered as another sales promotional tool.

In fact, consumers’ timeshares were simply returned to the resort owner and no real efforts were made to assume their liability. As a result, consumers continued to receive maintenance demands from the resort owners. A representative of the Seychelles companies, Dennis Gilson, admitted in court that because of the onerous terms that had to be complied with to receive a cash payment, the cash-back offers were the equivalent of a spot-the-ball competition.

In making the winding-up orders, the Court found that in addition to the mis-selling and lack of commercial probity which generated a significant volume of complaints, there was a lack of transparency within the operations of the companies. The companies’ officers also failed to co-operate with the investigation.

Commenting on the case, David Hill an Investigation Supervisor with The Insolvency Service said:

 “These companies were set up with the aim of duping consumers, who in some cases had already suffered from unfair timeshare deals, by using slick patter for what was in reality the selling of an illusion. There was nothing investors could gain from paying to these companies.

“This action shows that The Insolvency Service will investigate and close down companies set up to scam the public.”

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